Terms of Service

Last Updated: December 2024

1. Introduction

Welcome to Reliablehvac.world ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website and online music lesson services located at Reliablehvac.world (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.

We may update these Terms from time to time. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Acceptance of Terms

By creating an account, making a purchase, or using our Service, you represent and warrant that:

  • You are at least 18 years of age, or if under 18, you have parental consent
  • You have the legal capacity to enter into these Terms
  • All information you provide is accurate and current
  • You will comply with all applicable laws and regulations

3. Description of Service

We provide online music education services, including:

  • Individual music lessons for piano, guitar, ukulele, and violin
  • Voice training and vocal technique instruction
  • Music theory and solfeggio lessons
  • Preparation for music school and conservatory auditions
  • Home recording and arrangement guidance
  • Educational resources and materials

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without prior notice.

4. User Accounts

4.1 Account Creation

To access certain features of our Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Responsibilities

You agree to:

  • Provide accurate and complete information when creating your account
  • Update your account information promptly if it changes
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised use of your account
  • Accept responsibility for all activities under your account

5. Payments and Billing

5.1 Payment Terms

Payment for lessons and services must be made in advance according to the pricing terms specified at the time of purchase. We accept payment by credit card, debit card, or other payment methods as specified on our website.

5.2 Pricing

All prices are displayed in US Dollars (USD) unless otherwise stated. We reserve the right to modify our pricing at any time. Price changes will not affect purchases already completed.

5.3 Refunds

Refund policies are detailed in our Return Policy. Please review our Return Policy for information about refund eligibility and procedures.

6. Lesson Scheduling and Cancellation

6.1 Scheduling

Lessons must be scheduled in advance through our booking system. Lesson times are subject to instructor availability.

6.2 Cancellation Policy

You may cancel or reschedule a lesson with at least 24 hours' notice. Cancellations with less than 24 hours' notice may result in forfeiture of the lesson fee, at our discretion.

6.3 Instructor Absence

If an instructor is unable to conduct a scheduled lesson, we will provide alternative arrangements, including rescheduling or providing a substitute instructor.

7. Intellectual Property

7.1 Our Content

All content on our website and Service, including text, graphics, logos, images, audio, video, software, and other materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express written permission.

7.3 User Content

By submitting content to our Service, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, and distribute such content for the purpose of providing our Service.

8. Prohibited Conduct

You agree not to:

  • Use our Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others
  • Interfere with or disrupt our Service or servers
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorised access to our Service or systems
  • Impersonate any person or entity
  • Harass, threaten, or harm other users
  • Collect or harvest information about other users
  • Use automated systems to access our Service without permission

9. Privacy

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimers

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Service will be uninterrupted, error-free, or free from viruses or other harmful components.

We make no warranties regarding the accuracy, reliability, or completeness of any content or information provided through our Service.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Service, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising out of or relating to these Terms or our Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or relating to:

  • Your use of our Service
  • Your violation of these Terms
  • Your violation of any rights of another party

13. Termination

We may terminate or suspend your account and access to our Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use our Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive.

14. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States. Any disputes arising out of or relating to these Terms or our Service shall be resolved in the courts of Minnesota.

Before initiating any legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date.

Your continued use of our Service after such changes constitutes acceptance of the updated Terms. If you do not agree with the changes, you must discontinue use of our Service.

16. Contact Us

If you have any questions about these Terms, please contact us:

  • Address: 1008 N 5th St, Minneapolis, MN 55411, United States
  • Phone: +16127882545
  • Website: Reliablehvac.world

Last Updated: December 2024