Privacy Policy

1. Introduction

Reliablehvac.world ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our online music lesson services.

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

This Privacy Policy complies with applicable United States privacy laws and is designed to meet the requirements of Google Ads and other advertising platforms.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, postal address)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our music lesson services
• To process payments and manage your account
• To communicate with you about lessons, updates, and promotional offers
• To personalise your learning experience
• To improve our website and services
• To analyse usage patterns and trends
• To comply with legal obligations
• To prevent fraud and ensure security
• To deliver targeted advertising through Google Ads and other platforms

4. Google Ads and Third-Party Advertising

We use Google Ads to display advertisements on our website and across the internet. Google may use cookies and other tracking technologies to collect information about your visits to our website and other websites to show you relevant advertisements.

You can opt out of Google's use of cookies for advertising purposes by visiting the Google Ads Settings page.

We may also work with other third-party advertising networks that use cookies and similar technologies to deliver targeted advertisements. These third parties may collect information about your online activities across different websites.

5. Information Sharing and Disclosure

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment processors
• Email service providers
• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads)
• Cloud hosting services

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as courts or government agencies.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Under applicable United States privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your personal information
• Opt out of marketing communications
• File a complaint with the appropriate regulatory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the United States. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Address: 1008 N 5th St, Minneapolis, MN 55411, United States
• Phone: +16127882545
• Website: Reliablehvac.world

Last Updated: December 2024